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Hilti Profis not working on Chrome or Safari

Posted by Teoover 3 years ago
Hilti Profis not working on Chrome or Safari

Hilti Profis is freezing constantly. What is going on?

Hilti Profis; Chrome/ Safari Mac PC not working,Freezing/ no active buttons

1 Reply
Posted by Ashley Couronover 3 years ago
Hilti Verified

Hi Teo,

I am sorry to hear that you are experiencing issues with PROFIS Engineering. The error may be due to your internet speed. The PROFIS Engineering timeout error occurs when it takes more than 30 seconds for the application to get a response from the server. We would recommend a minimum connection speed of 128kB/s (1 Mbps). This is the recommended speed for a single user of the network while working with PROFIS Engineering, sharing a connection between multiple users or applications will decrease speed. For Google Chrome, when speed is limited below 50kB/s this issue appears most of the time, while with a limit of 75kB/s or above we almost never see this error ( PROFIS Engineering will be very slow but still working).


If the problem still persists, please reach out to hnatechnicalservices@hilti.com.

Regards,
Ashley 


Hilit Profis