I am an architect working on The Finery project in Nashville, TN. We have several applications of HILTI on the project. The contractor and subcontractors have not been able to provide an acceptable finish for the project. They are sending the message that HILTI isn't allowing many options for exterior application. I have tried several times to contact the rep to discuss. I haven't had any contact back. Please reach out with all available options. One area is preventing work from continuing.
Good morning Sam,
Thank you for using ASK HILTI!
If you wouldn't mind calling into our customer service line (1-800-879-8000) and ask to speak to the firestop team, we would be happy to discuss with you what you have going on. We can also get you in contact with your local steel protection specialist who can appear on site for you to help with your condition.
Thank you,
Austin Griffith