Can't install Hilti Plugin - Integrating software, Revit

Posted by VersaTrust Supportabout 4 years ago

Can't install Hilti Plugin

When installing the MSI for a Hilti plug in that works with Click2CAD, the installation fails. We've already given full admin access to that folder and to the appdata temp folder, including (for the time being) an asterisk wildcard in the temp folder. Where else would this software attempt to install that could be blocked?

Integrating software,Revit

3 Replies

Posted by Ashley Couronabout 4 years ago

Hilti Verified

Hello,

The current work around for this issue is to download the file directly from the BIM/CAD library to your computer and then drag the file into Revit.

Regards,
Ashley

1 comment on this reply

Posted by VersaTrust Supportabout 4 years ago

Ashley, Thank you for your reply. However, our issue is even prior to this. The plugin that we're trying to install is one that allows this download to happen. Currently, when we try to download the file directly from the BIM/CAD Library, the Revit download can only insert directly into Revit (we don't see a download option), and the plug in is required for that insertion. Is there a method for downloading the Revit file in BIM/CAD that we're not yet seeing?

Posted by Ashley Couronabout 4 years ago

Hello,

In order to download the file to your computer, you must select a “Format” under the Download option, highlighted in the attached image. Then you will be able to select the download option. For further assistance, please email us at hnatechnicalservices@hilti.com.

Regards,
Ashley

BIM CAD Download.png69.88 KB

1 comment on this reply

Posted by Johnathan Whiteover 1 year ago

This work around does not apply to Revit Families. There is no option to download them, only insert directly into Revit using the CADClick Click2CAD Toolbox, which then errors out saying; Please switch to Revit Program and press the Hilti 'Import' Button under the 'Add-Ins' Tab. If you are a first time user: Install the Hilti Revit Plugin from this Link: https://download.hilti.biz/data/techlib/bimcad_lib_revit/HiltiBIMCADLibraryRevit.exe or download the 'Hilti Revit Plugin' from the Autodesk AppStore That program then errors out saying; Component Hilti AutoUpdater has failed to install with the following error message: Fatal error during installation. The following components failed to install: - Hilti AutoUpdater See the setup log file located at 'C:\Users\******~1\AppData\Local\Temp\VSD470.tmp\install.log' for more information.

Posted by Jesse Vasquezover 1 year ago

Is there a fix for this? Hilti Add-In for Revit will not install. I'm getting the same error.