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Support for ON!Track
Get the most out of your ON!Track experience with our customer support center
Get started with ON!Track
Request a consultation
Take the next step towards smarter asset and resource management by arranging an initial discussion.
If you are an existing solutions customer and have a question, please contact us.
Sign the ON!Track agreement
Take the next step toward smarter tool tracking and asset management. From there, our experts will email you a confirmation link to sign the agreement via DocuSign, and then they'll configure and prepare your account.
ON!Track App and hardware
Mobile applications
Use the new ON!Track 3 mobile app to manage all of your construction equipment and consumables anytime, anywhere.
The latest app version brings additional Hilti specific tool management along with asset management features to provide transparency and control of your entire asset park.
Download ON!Track 3.0 from Google Play
Download ON!Track 3.0 from the App Store
Hardware catalog
ON!Track calibration services
Through customer service
Contact us at 1-800-879-8000 or send an email to us.ams@hilti.com with the following information:
- Serial number of the measuring tool (see tool body)
- Reason for repair → “calibration”
- Pick-up address for measuring tool
- Delivery address for calibrated tool
- Delivery contact persons
With the Hilti mobile app
- Download the Hilti mobile app
- Login to your Hilti account
- Select 'tool park management'
- Select repair
- Select or scan tool and select calibration
Release and referral forms
Latest release notes
ON!Track provides frequent releases and updates to the web and mobile software applications in order to continuously improve and add functionality for its users.
Customer reviews release form
If you wish to authorize Hilti, Inc. to use your portrait, video/sound recording, testimony, picture, color or black and white photography for news, marketing and information, training purposes and/or related trade purposes, please submit the following form.
Referral program
Are you satisfied with Hilti ON!Track? Then share your positive experience with your peers so that they can better manage their resources. As a thank you, you will receive a free month of software.