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Hilti Customer Service
Advice, orders and repairs all in one phone call
- Get advice about our Hilti products, software or services.
- Find stock availability and place an order.
- Find the best delivery solution including delivery to your door.
- Arrange a service or repair for your Hilti tools.
- Talk to your onsite account manager or get support with specific technical questions.
At Hilti, our customer service teams are here to help you with much more than just placing an order. They understand the power of our Hilti products, software and services and can help you find the right solutions for your project.
Just contact us via phone call, email or fax. You can also chat with us online through Hilti Online or ask for a call back.
HILTI SPECIAL ORDER PRODUCT
We don't stop at standard

While Hilti’s product portfolio covers most construction needs, we know some jobs require unique solutions. That’s why we offer special order products—variations of standard items or products that complement our systems and fill gaps in the lineup.
Popular special order products include:
- Abrasives: Cut-off discs and blades
- Anchors: Mechanical and adhesive varieties (metric and imperial)
- Chemicals: Grout, mortar, joint sealant, dispensers and accessories
- Cutting and sawing: Annular cutters, hole saws, saw blades (circular, jigsaw, reciprocating, hacksaw)
- Diamond bits: Core bits and accessories
- Diamond blades: Walk-behind saw blades, masonry blades (wet or dry)
- Drilling: Drill bits (wood, jobber, stubby, ship auger, etc.), TE-CX bits and adapters, rebar cutters, plate cutters
- Installation systems: Strut and strut accessories (stainless, galvanized, coated, metric or imperial)
- Screw fastening: All sizes and types of screws, including Buy American-compliant drywall screws
- Kitted solutions: Capable of sourcing and kitting for task-specific solution
Need something specific? Contact us for a quote or to learn more.