Hilti provides worldwide leading-edge technology to the international construction professionals. Hilti products, systems and services offer innovative solutions with outstanding added value to customers in the construction and building maintenance industries. The headquarters of the Hilti Group are in Schaan in the Principality of Liechtenstein.

Contact us

Hilti (Malaysia) Sdn. Bhd.
F-5-A, Sime Darby Brunsfield Tower,
No. 2, Jalan PJU 1A/7A,
Oasis Square, Oasis Damansara,
47301 Petaling Jaya, Selangor,

Toll Free 1800-880-985

+603-7848 7399




The best products come with the best services.

We offer a full range of services to ensure higher productivity and greater safety to help our customers maximise their business.

Hilti Lifetime Services

Hilti tools are built to last. But even if a defect occurs, Hilti will take care of it quickly and professionally, completely free of charge for up to 2 years from the date of purchase. After that we put a limit on what a repair can cost – for as long as you keep on using your Hilti tool.

We even give you a lifetime manufacturer’s warranty against manufacturing defects. That’s not just reassuring to know, it’s unique in the power tools business.

No repair cost whatsoever for 2 years from date of purchase, includes:
  • Pick up – Just give us a call!!
  • Labour costs
  • Faulty parts and include parts subject to wear and tear
  • Servicing when indicated by the service indicator on the tool
  • Functional check, adjustment and safety check

Hilti sets a repair cost limit – for the entire life of the products!
  • After reaching the end of no cost period, you pay a maximum of 30% of the corresponding new tool's list price in the event of a repair.
  • Should the cost of the repair remain below this limit you pay only the actual cost - over th entire life of your Hilti tool.

Hilti repairs or replaces, free of charge and over the entire life of the product, all tools that suffer break-downs as a result of:
  • Faulty materials
  • Manufacturing defects

Hilti Logistics Services

You order it – we deliver it using the latest technology.
All standard orders are delivered next day or on the day of your choice.

Logistics Support
Hilti logistics support ensures that you receive the right product, at the right place, at the right time. Our logistics co-ordinators plan the delivery and organise the distribution centrally. Therefore you do not have to worry about getting your products delivered, you can focus on getting the job done.

Quick and Special Delivery
If you require a same day delivery or want us to deliver at a given time to a specific job site, just call our Customer Services Advisors for more details at 1800 880 985.

Hilti Repair Services

A repair service that goes beyond just fixing tools.

Outstanding service and quality

  • Trained Hilti technicians
  • State of the art repair facilities for a seamless repair process
  • Functional checks, adjustments and safety checks
  • Old tool trade-in and recycling according to WEEE standards
Industry leading speed
  • Elimate repair quotes through upfront advice and repair cost limit
Calibration included
  • Calibration of your measuring tools free of charge under Hilti Lifetime Service
  • Regular checks ensure your measuring tools continue to operate reliably and in accordance with applicable standards and statutory requirements
  • Calibration certificate issued to confirm the tool meets specifications
  • Sticker to record date of last calibration

Engineering and technical support

Helps make every project a success.

Project tendering, planning and support

Our experienced technical staff gives you support that ensures things are done right the first time. We can help with bidding, norm and non-norm specification and provide individualized catalogs. Plans, materials lists, calculations and drawings for larger projects are part of the package.
Hilti project managers assist by coordinating logistics services and technical support for defined projects.

On-site technical consulting
Our engineers and technicians provide on-site support at any location. They offer a consulting service for architects, planners, engineers and construction professionals on specific application needs. Training and certification are also part of the service.

Product customization
We offer pre-assembly of parts and make product kits or packages and customized items available to help increase the efficiency of your projects.

Technical software and documents

Our innovative and practical software solutions are available to support you in your daily work and cover everything from anchor design and selection to installation concepts. Technical documents such as approvals, test certificates and technical data sheets can be viewed and downloaded from Hilti Online – www.hilti.com.my.

How to get in touch with Hilti.

There are lots of ways to get in touch with Hilti through our various channels. On the phone, online, in Hilti Centres and at your place of work.

Account Manager

If you need professional advice, product and system demonstrations or application advice at your place of work or on-site, Customer Services can put you in touch with one of our expert Account Managers or Technical Sales Representatives to visit you.

Customer Service

Our highly trained team of Customer Services Advisors are available Monday to Friday 8.00am to 5.00pm. They can help you with product advice, orders, deliveries, locating your nearest Hilti Centre and contacting your local Account Manager.

Toll free : 1800 880 985
Fax : 03-7848 7399
Email: myhilti@hilti.com

Hilti Centres

Our national network of Hilti Centres are much more than display or sales points for Hilti products. Hilti Centres can give you product and application advice plus demonstrations of tools and systems. You can also order or purchase tools and consumables.
> Please click here for our Hilti Centre locations

Hilti Centres Business Hours:
Monday - Friday
08:00am to 05:00pm

Hilti Online

Hilti’s website is available for around the clock advice and information.
Easy to use, Hilti Online provides a wide range of features and information, including an online catalogue of products, and Anchor Design Centres, plus our extensive technical library and details of your local Hilti Centre.

Hilti Center addresses

 Location  Region  Address  ZIP Code  Opening hours  Telephone
 George Town  Penang  Lot 19, Ground Floor,
 Persiaran Karpal Singh 2
 (Lebuh Sungai Pinang 5),
 11600, George Town
 11600  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.
 Ipoh  Perak  36, Laluan Perusahaan Menglembu
 Kawasan Perindustrian Menglembu
 31450, Ipoh
 31450  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.
 Johor Bahru  Johor  27, Jalan Molek 2/1
 Taman Molek
 81100, Johor Bahru
 81100  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.
 Kota Kinabalu  Sabah  Lot 23, Grd Flr (DBKK shop no: 28-0),
 Block D, Iramanis Center,
 Ruang Iramanis, Jalan Lintas,
 88450, Kota Kinabalu,
 88450  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.
 Kuching  Sarawak  Lot 12375, Block 16
 Jalan Datuk Tawi Sli
 93250, Kuching
 93250  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.
 Perai  Penang  147-GF, Ground Floor
 Medan Kikik 1
 Taman Inderawasih
 13600, Perai
 13600  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.
 Petaling Jaya  Selangor  9 & 11, Jalan PJS 11/20
 Bandar Sunway
 46150, Petaling Jaya
 46150  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday / Sunday / Public Holiday closed.

Technical documents

Technical software solutions

Careers and job offers information

Discover a global company where you can develop your full potential.
Hilti is different. There are many reasons for you to join our team:
  • We fulfill our brand promise: "Hilti. Outperform. Outlast."
  • Team members are at the core of Hilti success. That's why we continuously invest in their development. We live our corporate values: integrity, courage, teamwork and commitment.
  • Hilti is a family-owned company that stands for sustainable, profitable growth. Hilti is regularly rated among the "Best Employers" worldwide.
  • We deliver exceptional rewards that attract, motivate and retain talented people who drive profitable growth.
  • Contact: email

Find job offers here

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