Request a repair

How to request a repair for your Fleet tools

Watch this short video to find out more

How to request a repair for one of your tools on hilti.xx

1. Log in at hilti.com

Click on ‘Login or register’, enter your Hilti credentials and click on ‘Login’.

Log in at hilti.com

2. Request a repair

While in your dashboard, in the ‘My Tool Management’ section, click on ‘Repair Tools’.

Request a repair

3. Select tool(s) for repair

Select the relevant tool(s) then click on ‘Repair’. You can select single tool or multiple tools at the same time.

Request a repair

4. Complete repair request

On the right, please specify the type of breakdown.

Complete the form by providing a description of what is wrong with each tool. If eligible, you can also elect to be sent a loaner tool while your tool is being repaired.

Confirm the order. 

Request a repair

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