COVID-19 Response

Your work within construction is essential to the fabric of our nation. And while so many of us are experiencing mandates to work from home, jobsites remain open at many locations.

We remain fully operational to support you. And, we remain fluid to adapting to change along with you.

We are here to assist you with timely completion of your jobs while working to help ensure the overall safety of both workers and the finished structure. 

See how we can help you stay productive on the jobsite

Download our Tool Hygiene Guide

See how Hilti helps prevent the spread of COVID-19

Read our latest COVID-19 Update (updated April 24)

A message from Hilti North America's President and CEO

COVID-19 update from Hilti North America President and CEO

Contact Us

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Account Manager

Available over the phone or via email to keep your safety and well-being a priority.

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Customer Service

Contact 1-800-879-8000 for inquiries, orders or to arrange for a repair tool pickup.

Call us Live chat with us online Request a call-back Send us a message
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Hilti Mobile App

Product information, stock availability, place and track orders, and more.

Download from Google Play Download from the App Store
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Hilti Online

Visit to place orders, get product information, and arrange tool repairs.

Order history and invoices Request a repair View and manage your tools
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Hilti Stores

Stores remain open but will only be processing orders that have been placed in advance. To place an order, call 1-800-879-8000.

Hilti store locations and hours of operation Place a Click and Collect order online

Additional Services

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Fleet Management and Tools on Demand

Hilti Fleet Management and Tools on Demand helps keep your tool crib loaded and provides added flexibility by ensuring you have the right tools for any job - no matter the duration. 

Learn more about Fleet Management Learn more about Tools on Demand
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Reconditioned Tools

Take advantage of our thoroughly inspected and refurbished selection of reconditioned tools, backed by the same 20-2-1 warranty as all new Hilti tools.

Learn more about Reconditioned Tools
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Delivery Services

Our delivery services will go on as usual: Standard Delivery, Hilti Online Delivery, Repair pickup and return delivery.

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Tool Service Repair

For the most efficient and reliable way to process your repairs, call Customer Service at 1-800-879-8000, 6:00 a.m. - 6:00 p.m.CDT, Monday - Friday or anytime digitally on and through the Hilti Connect App.

Learn more about tool repair services Request a repair through your Hilti Online account

Stay Productive on the Jobsite

Hilti offers many solutions that support reducing person-to-person contact, while helping you remain productive on the jobsite. Our teams are ready to help consult with you on ways to improve safety and productivity on your projects.

Learn how we can help you stay productive on your jobsites

Safety measures

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We have adopted strict adherence to safety and health standards and regulations issued by WHO and local health authorities.

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Proper disinfecting and sanitaztion of surface areas and objects.

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Strict hygiene measures with regular handwashing and use of hand sanitizers.

Single-person operation solutions

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    Hilti Layout System PLT 300 for single-person operation for jobsite layout

    Compared to conventional layout tools like line lasers, strings and tape measures, you can help increase productivity exponentially with Hilti Robotic Total Stations.

    Learn more about the layout system PLT 300
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    Hilti Outdoor Rotating Lasers

    Our outdoor rotating lasers allow for single-person layout and operation for your jobsite.

    Learn more about Hilti outdoor rotating lasers
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    Hilti Water Management System WMS 100 for diamond coring and drilling

    The diamond drilling and coring water management system DD-WMS 100 provides up to one full day of water autonomy by recycling the water up to 7 times, the equivalent of about 30 gallons of continuous water supply. (While the WMS 100 provides water independence for diamond coring applications, we always recommend that operators follow jobsite safety protocol and procedures to ensure a safe working environment.)

    Learn more about the water management system WMS 100
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    Hilti Cut-Assist Technology

    Hilti Cut-Assist technology turns concrete coring into a single-person operation*. It features automatic surface detection, through-hole detection, water shutoff, and retraction. (*While the DD AF-CA Cut Assist module autonomously steers the tool once activated, we always recommend that operators follow jobsite safety protocol and procedures to ensure a safe working environment.)

    Learn more about Cut-Assist Technology
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    Firestop cast-in solutions - single person installation

    Hilti firestop cast-in solutions help keep the jobsite productive even when practicing social distancing, requiring just one person to install with minimal training.

    Learn more about firestop cast-in solutions
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    Firestop pre-formed solutions - single person installation

    As construction work picks back up around the country, it's important to ensure that the job gets done safely and efficiently. Hilti's firestop pre-formed solutions can help you do just that.

    Learn more about pre-formed firestop solutions
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